“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” -Kevin Stirtz

Start Supporting Your Customers with BG Virtual Connect.

Are you finding it challenging to handle customer inquiries on your website or across various platforms? BG Virtual Connect is here to help. In today's digital age, businesses often face the overwhelming task of managing emails, social media messages, and phone calls from different channels. This flood of communication can lead to missed opportunities and unhappy customers.

Businesses failing to deliver quality customer service are at risk of losing not only current customers but also potential ones. Negative word-of-mouth can have a disastrous impact on a businesses online reputation causing would-be buyers to look elsewhere.

At BG Virtual Connect, we offer a solution to this common problem: our centralized communication hub. Instead of juggling between emails, direct messages, and phone calls, our platform consolidates all customer inquiries into one place. This means no more confusion or missed messages. Our real-time chat solutions ensure that every inquiry receives prompt attention, providing exceptional customer support and building trust in your brand.

By streamlining communication, BG Virtual Connect helps businesses overcome the challenge of managing multiple channels. With our centralized hub, no inquiry goes unnoticed, and no customer is left waiting. Ready to simplify your communication process and enhance your customer service?

Let BG Virtual Connect be your solution.

At BG Virtual Connect, we are particularly interested in working with small to mid-sized businesses, organizations, and companies. If you're unsure whether you fall into this category, please don't hesitate to reach out to us so we can discuss whether we're a good fit for your needs.

Our Services

  • 100% Managed Chat

    Let our dedicated specialists handle all chat interactions, allowing you to focus on other essential aspects of your business.

  • Live Chat Link for Social Media

    Expand your reach and engage with a wider audience by offering live chat links on all your social media profiles. Connect with potential customers where they're most active.

  • Chat QR Codes for Marketing

    Drive engagement effortlessly with our chat QR codes. Enhance your marketing materials with scannable codes, enabling customers to start a conversation with just a scan.

  • Chat Widget for Your Website

    Enhance the user experience and boost conversions with our website chat widget. Deliver instant support and assistance, ensuring that your website visitors enjoy a seamless and gratifying interaction.

  • Responsive After-Hour Inquiries

    Even after hours, we're on it. Expect timely responses via email the next business day for continued support.

  • No Website? No Problem.

    Our innovative approach allows you to leverage direct chat links, providing the flexibility to embed live chat functionality anywhere you desire. Whether it's on social media profiles, email signatures, or even printed materials like flyers or business cards.

Client Reviews…and counting!